My motor/actuator is making ticking sound when moving

You can try the following steps:

  • Try uninstalling the motor and actuate it by manually pushing the actuator back and forth. Reinstall the motor and see if the ticking is gone
  • Check all support fasteners (motor to actuator, support gussets, etc) if they are secured (but not overtighten)
  • grease the actuator per the maintenance manual: Vention Maintenance Guide - Maintenance guide
  • If ticking sound persists, contact